Frequently Asked Questions

What is onboarding process?

There are thee three steps to becoming a ProlificBanana client:

  1. Fill out my questionnaire here.
  2. If it looks like a good fit “on paper,” I will schedule a call with you to talk more in-depth about your business and project. Generally speaking, a proposal will be sent after the initial call.
  3. I will send an invoice and contract. Once those are taken care of, I’ll schedule a call to do a deep-dive discovery session.

When can we start?

My on-going clients are my top priority. I typically have room for 2-3 new clients per month. Please reach out to me at least one week before you need to being your project.

If you need your project done ASAP, I may be able to fit you in – but a rush fee will be included in the rate.

How much do you charge?

I charge project rates and will customize a proposal to meet your specific needs (unless it’s for the small business website plan). Variables that impact pricing included desired turnaround time, scope of the project, and complexity of the project. 

I only work on projects that can help you grow your business, which often means that the work is time-intensive (research, communication, revisions), so I do have a minimum of $2500 for most projects. 

How do I pay you?

I accept payments via PayPal, Stripe, or if you’re local, cash or check is accepted. If you are not local but would still like to send a check, project will not begin until the check has been cleared.

What You Get

You get to work with me, Megan. I’ll guide you through the process of understanding your goals, problems, solutions, and ultimately understanding how to use your logo. You don’t end up working with anyone other than me. I’m available for phone calls, Skype meetings, text messages, and good old snail mail if you so choose. Point is – I’ll be here for you.

Goals and Processes For Logo and Branding Design

Every business is unique. Every business has unique challenges and unique goals. I will work with you to outline the goals of creating a new brand (or refreshing an existing brand). Logos are more than a pretty graphic. Logos solve problems. Logos connect you to your target demographic. They are the face of your business.

I ask a lot of questions. I need to know your business as well as you do so that I can offer you appropriate solutions. Once I work through the various solutions I come up with, I will present you with my ideas and ask for your feedback. I have a system in place to help keep this system going smoothly so that we can stay on track and keep the project moving in an efficient manner.

Do you need to invest in a professional logo and branding identity system? Yes, you do. Not only does a professional logo and branding system make a good impression, it helps your brand create trust with a potential customer, which breeds loyalty and business for you. A professional logo that is custom-tailored for your business will have longevity – meaning it can stand the test of time. This saves you money, energy, and time.

Files

I will provide you will a zip file of everything you need. I upload this file to a secure Google Drive folder just for you. I will leave it open for one week, and then after that I take it down. (Don’t worry, if you lose it you can just email me and I’ll get it to you asap).

You get the print ready documents (Illustrator, EPS, and PDF files). They will be in CMYK. This is ideal for printing in color at professional print shops or even on home computers. These files will allow you to work with anyone on any type of project.

You also get files for the web. These will be RGB based and smaller – perfect for websites, Facebook, and other social media platforms. You’ll get .png (transparent) files, favicons (those tiny images you see on web browser tabs), and other various files you may specifically ask for (dark background, white background, etc.).

I also like to include a guide on how to use your logo. Being consistent with your logo and brand usage is a must when creating a professional brand that customers can trust. Being inconsistent creates uneasiness for customers. They want to know what to expect when they interact with you and your business.

Are you ready to start your branding or website project?